A Shyne (car wash) is our standard car wash. We use a specially formulated and ph-safe solution that lifts dirt (encapsulates) and dissolves the dirt (emulsify) on contact. Our solution also adds the proper oils back into the autos paint, which is decreases over time. Every Shyne includes exterior and interior service: Exterior wash, vacuum, interior wipe down, windows clean inside and outside, rims cleaned, tires dressed, and air freshener upon request.

Yes, a Shyne is safe for your auto. We have been using the Shyne car wash system since 2007. We have serviced a wide range of vehicles from regular economy to very high-end cars, using the Shyne wash system. The Shyne car wash solution is ph-safe and specially formulated to clean and protect the auto. Shyne uses high-quality microfiber towels. And safe solutions for the many different areas of your vehicle.

A Shyne includes exterior wash of the auto, the windows inside and outside, a complete vacuum of the entire car, a wipe down of all the interior surfaces, rim cleaning, and tire dressing. Air freshener is available upon request.

Shyne currently services Los Angeles County.

Shyne is a cashless company. All services must be booked via our website for on-site locations. For off-site clients, we will email an invoice. Remit payment via the payment link included in the email. If you want to send us gratuity you can use one of the social pay platforms available: Zelle, Cashapp, Venmo, and PayPal. *Only gratuity shall be sent through the platforms mentioned. For corporate and fleet accounts we can accept ACH Transfers. *Our policy doesn't allow for cash or payments outside of our website or emailed invoice for service.

A Shyne takes 30 minutes or less with "regular use" dirt. Dirtier cars (rather inside or outside) will take longer. For our on-site locations, we will service our Shyne Plan members first. After the Shyne Plan autos are complete, we will work through the remaining vehicles as booked. The start time for each wash will vary. *Please allow for ample time to have your auto serviced.

We do not offer rainchecks. Be sure to check the weather before booking the service. If it is raining, Shyne may cancel the service for the day. If we cancel, we will attempt to reschedule service or refund payments.

Yes, we have proper and adequate insurance to service all vehicles (including high-end luxury and exotic cars). We are also insured to provide service on any property within California. We also carry worker's compensation insurance for our technicians.

On-site Clients: Yes, you must book, both online and before our arrival. We will not accept any autos that haven't booked and paid using our online system. Online booking closes at the start of service for that day. Off-site Clients: We are a subscription-based company. You must purchase a subscription to be placed on our service schedule. There is no same-day service.

Enter coupon/discount code in the "enter a coupon code" box and be sure to click "enter" or "apply." (Tip: Copy the code and paste it into the box for ease of use.) If using the Shyne App, click "Enter coupon" and then write or paste the coupon code in the space. Click "Apply" to apply the coupon to the purchase. If the discount does not apply, one of two things is the case: the code is entered incorrectly, or the coupon is no longer valid.

Be sure that the code is entered correctly in the enter coupon code box. Make sure the coupon isn't expired. Also, make sure if it's a "one-time" use code, it hasn't been used already.

On-site Clients: You must book on our website or use our Shyne App. Off-site Clients: Fill out the off-site service request form. And you will be contacted and scheduled.

We start all services at the top of the hour. Each car wash completion time differs, as well as our booking load. Because of this, we do not offer specific reservation times. A general rule of thumb is to have the car and keys available at the top of the hour at the start time. *Please make sure your auto is available on time. We can not wait around nor come back until the next scheduled service day. If you're going to arrive later than the start time, contact us at info@shynecar.com for further advisement.

If the service date is unavailable, you will not be able to book. If booked to capacity for that location, you will not be able to book that date, and you must choose another service date. If you attempt to book after the start time for that location, you will not be allowed to book and must choose another service date. If for any reason we are unable to provide service that day, due to illness, personal or holiday service, you will not be able to book.

When booking service make sure that your auto is available and ready. Shyne needs full access to your auto. Your auto must be serviced at the designated area. If you have a front desk or valet service, please be sure to leave your keys with either so that we can easily pick up the keys and start service. Upon completion of service, we will return keys to the entity received (if applicable). You will be able to pick up keys from that entity after service. To avoid any mistakes or liability we must return keys to the entity (or person) that we received them from as to not accidentally give someone access to your auto that doesn't have permission nor accidentally give the keys to the wrong person.

We usually are designated a specific wash location, and moving your auto may be necessary. If we have to retrieve your vehicle, we will park it back in the same place.

You may reschedule your service on the website (currently not available on the app). On the website in the upper left corner, you can sign in to the member's area (using your login credentials or sign up). Once logged in, scroll down to "My Bookings," you should see any services you have scheduled. Click Reschedule. **Rescheduling must be done 2 hours before your service to avoid cancellation and for the system to allow rescheduling of service.**

You may cancel your service on the website or the Shyne app. On the website in the upper left corner, you can sign in to the member's area (using your login credentials or sign up). Once logged in, scroll down to "My Bookings," your currently booked services are listed. Click "Cancel" on the service you want to cancel. **** In the Shyne app, click your profile picture to access the member menu. Click "My Bookings," your currently booked services are listed. Click "Cancel" on the service you want to cancel. **Canceling must be done 2 hours before your service to avoid cancellation fees and for the system to allow canceling of service.**

Shyne Members Plan is our once-a-week Shyne (car wash) plan. It is auto-billed every four (4) weeks, and you no longer have to book. You are on our weekly service schedule.

Unfortunately, the Shyne Members Plan applies to only one auto and is not transferable. If you get a new vehicle, contact us to update your info.

With the Shyne Members Plan, your auto is washed once per week. You may purchase an additional plan if you want your vehicle Shyned more than once per week.

Yes, you can pause your plan. Contact us and let us know the amount of time you need and when you plan to resume.

There is no contract with the Shyne Members Plan you may cancel at any time. You have two choices: finish out the month or request a refund. If a refund is requested, all performed washes will be charged at the non-plan or (regular price) of the corresponding auto size (sedan or SUV). We will refund the card on file.

No, once you purchase a Shyne Members Plan, you are automatically added to our weekly schedule. You will still have to ensure we have access to the auto at the time of service.

Yes, unfortunately we are offering a discounted price for service. We can not issue a credit for missed service.

If we cancel service due to rain, you will not lose that service. A credit will be issued. The credit will be issued on the next billing cycle, at the rate of 4 services divided by the total plan cost.

The threat of rain or a future forecast of rain will not prevent us from servicing your auto. But if it has started raining or rain is imminent, Shyne will not provide service. And you will be issued a credit for the missed service.

Yes, if Shyne determines that the plan agreement is being violated, we reserve the right to discontinue the plan. We will issue a refund for the unused portion. All performed washes will be charged at the non-plan or (regular price) of the corresponding auto size (sedan or SUV). We will refund the card on file.

No, service must be at the location stated during the initial setup. If you would like to change your location, contact us. We will let you know if we can accommodate the change. If we can not accommodate the change we will discontinue the plan and issue a refund. We will issue a refund for the unused portion. All performed washes will be charged at the non-plan or (regular price) of the corresponding auto size (sedan or SUV). We will refund the card on file.

Yes, you can cancel your Shyne Member Plan at any time. Contact us and let us know of your intent to cancel. You will have the option to finish out the plan or cancel immediately. If canceling immediately, we will issue a refund for the unused portion. All performed washes will be charged at the non-plan or (regular price) of the corresponding auto size (sedan or SUV). We will refund the card on file.

Unfortunately, our system currently does not allow changing payment (card) information. If you want to change payment cards, you will have to cancel the current plan and restart the following cycle with new card information.

Plan cancellations happen for one of two reasons. One (1) your payment information has been declined, or two (2) there was a violation of the plan agreement. If due to payment failure, check your card information and make sure it's still valid. Restart a new plan with the updated card information. If due to a violation of the plan agreement, Shyne will contact you and discuss further.