Shyne Member Plan Policy (Summary Agreement)
By enrolling in a Shyne Plan, you agree to the following:
Service Structure
Shyne Plans are recurring, route-based subscriptions that reserve a weekly service spot. Services are not on-demand or flexible.
Vehicle & Scheduling
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Plan applies to one vehicle only (no substitutions)
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Service occurs on a fixed weekly day based on our route
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No booking or rescheduling is required or permitted
Service Start
If no date is selected, service begins on the next scheduled service day at your location
Vehicle Access
Your vehicle must be accessible at the time of service. If not, the service is forfeited.
Missed Services
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No rollovers, credits, or make-ups
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Missed services are forfeited for any reason outside our control
Pause Policy
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Minimum 3 consecutive weeks required
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Must be requested 48 hours in advance
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Not valid for single missed weeks or rescheduling
Billing
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Automatically billed at the interval shown at signup (e.g., every 4 weeks or monthly)
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Billing is for reserved service capacity, not usage
Cancellation
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Stops future billing only
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No proration under any circumstance
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Remaining services must be used within the billing cycle or are forfeited
Refunds
All payments are final and non-refundable
Service Guarantee
If Shyne misses a service, it will be credited or added
Agreement
By subscribing, you acknowledge:
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This is a fixed schedule subscription
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Missed services are non-refundable and forfeited
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Policies are required for operational consistency
Chargebacks
By purchasing, you agree not to dispute valid charges. Shyne may provide service records and this agreement as evidence in any dispute.
